Deine Mission
The Assistant Operations Manager will work directly with the Meta Retail Operations Team in London. The ideal candidate is someone who excels in maintaining operational and brand excellence (overall experience), sales, customer service, & training. You will serve as a subject matter expert for our client’s industry leading wearable & mixed-reality products.
What You’ll Do
Manage the overall operation, including but not limited to - inventory management, logistics, retail technology, Point of Sale, cash handling & weekly and daily report outs on operational performance
Develop and execute various operational strategies to streamline operational processes across EMEA.
Be the boots on the ground in partnership with Meta’s tech team to ensure all customer experiences are working correctly and maintained
Expert in our client’s industry-leading products
Dein Profil
Experience and Education:
High School Diploma or equivalent required
3+ years of retail management experience required
3+ years of customer-facing experience in retail required
Skills and Attributes:
Exemplary interpersonal communication skills, including soft, written, verbal, and conflict resolution
Ability to build and foster business relationships at multiple levels and independently
Ability to show patience, tact, and remain calm under pressure
High level of initiative and self-motivation with a continued drive to learn
Strong time management and organizational skills
Ability to practice good judgment in analyzing information, strategic/critical thinking and decision making
Flexible availability with the ability to be on-call as needed
Must live within 30 minutes or a reasonable commute to our clients London Office
Up to 50% travel as needed including weekends
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employees are required to:
Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping
Frequently lift and carry up to 25 pounds, occasionally lift and carry up to 50 pounds
Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns
Warum Wir?
At nonplusultra Sales GmbH, we place great value on an open and appreciative corporate culture. We want you to feel comfortable, grow, and reach your full potential. Join our team and help shape the future of technology training!
We look forward to your application!